VIVA MEDICAL GROUP (CANBERRA PLAZA)

Went to see doctor for sore throat pain medicine. Went there walk in around 8pm ask if open, they say yes open, but my mask spoil the receptionist/ nurses ladies at night shift is so nice and helpful and polite to provide me a mask when i ask if they can give 1 for me before i come in, they go extra mile and provided me a free mask before I enter the clinic! I am so happy and grateful for such a kind gesture they did not stop me from walking in see doctor, really very thankful to the night shift nurses working on 02 Aug 23 8pm, didn't manged to get both ladies names but thank you so much for letting me in and going extra mile providing me a free mask before I enter clinic to see the doctor, will next time bring extra mask seeing doctor on the way, Dr Ivan is very professional doctor, neat, clean doctor, very patient, listen well to patient felt well taken care. Thank you viva nurses, receptionist, & doctor! Had a very good 1st time walk in experience with this clinic, will visit aga...

This is one of the two best clinics I have been to (the other one is in Bedok), from the receptionists/ clinic nurses to the two doctors (Dr Ivan n Dr Wong), the service is excellent. The staff are patient, friendly n approachable. Service with a smile. Answer my questions patiently n even when busy, never brush me aside. Lots of initiative. Just today reminded me about using my civil service card to pay. I was grateful that the clinic was open today even though it was a public holiday n the staff are Muslims. One of them came from Pasir Ris. On top of that, poor thing, having to work on Hari Raya Haji. Even the two doctors, Dr Wong n Dr Ivan, have been patient, putting me at ease and never once made think I'm stupid when I ask one thousand and one questions. Professional, knowledgeable n kind at the same time. I can say this cos I have been to the clinic three times this year, including today. So to those who feel otherwise, go to another clinic. The staff and doctors here work lon...

One of the best clinics I've been to! I decided to visit this clinic for my HPV vaccination as it is one of the CHAS clinics participating in the program. Through all three visits, the receptionists were all super sweet and helpful, and I always felt very reassured. Additionally, they addressed me by my name when passing the medicine/paying at the counter, which made me feel very welcome. Despite remembering my appointment timing wrongly for my last dose of vaccine, the receptionists still arranged for me to take it that day and I'm so grateful for them! Besides the kind receptionists, Dr Ivan Tan is also a competent doctor. To help ease my nervousness before the injection, he always goes the extra mile and engages me in small talk. He is very caring as well and will ask if I had any side effects during my previous doses. He is also very knowledgeable and was very patient with all of my questions and enquiries about the vaccine and the vaccination program. Most importantly, Dr Iva...